unlock
hidden
profit
building customer value over time
Your Challenges? Our Solutions
We support e-commerce leaders who are seeking profitable growth and feel that current methods are no longer sufficient.
Do you recognize these challenges?
Are you an Owner / Board Member? An E-commerce or Marketing Director / Manager? A Specialist in an e-commerce team?
- Declining profitability despite growth?
- Diminishing returns - burning through ad budgets.
- Customers buy once and don't return?
- Lack of a clear development path? Lack of a planned growth model?
- Organizational chaos, focusing on random initiatives.
Precision in action
Every Jack&Sums service is a step towards profitable growth, based on proven methodologies and years of experience. Choose what you need:
Consultations
Solve a Specific Problem
Do you need a quick, precise expert opinion on a pressing challenge in your e-commerce? Are you struggling with a specific dilemma and looking for clear direction "here and now"? If so, this session is for you.
Who is this service for?
For leaders and specialists who need a quick, precise expert opinion on a pressing challenge in their e-commerce. Ideal when you are seeking expert validation of an idea, clear guidance on a specific issue, or have an urgent operational/strategic challenge for which you need a quick answer.
Goal and Result
You will receive a precise diagnosis of your specific challenge, as well as clear, practical tips and solutions that you can implement immediately. This is a focused session that will clear your doubts and show you the best direction "here and now."
Important distinction
This is a paid service focused on solving one specific problem. It does not replace a comprehensive strategy.
Strategie Retencji
Your Blueprint for Profitable Scaling
Is your company stuck in the trap of constantly acquiring new customers whose costs are rising and loyalty is falling? It's time to stop relying solely on one-time transactions. Our answer is a Retention Strategy. This is a comprehensive plan that will transform your business into a predictable profit-generating machine.
This is not just another generic strategy. It's a precise blueprint for unlocking hidden potential in your customer base, ensuring sustainable and profitable growth in a volatile market environment.
Who is this service for?
For owners, boards, and directors who are ready for a fundamental change in their approach to e-commerce growth. Ideal if you are looking for a comprehensive plan for long-term, profitable development that will transform one-time transactions into a stable source of profit.
Goal and Result
We will develop and implement your proprietary Value Growth & Acceleration Protocol (V-GAP). This is a proven, four-stage methodology that precisely identifies "Value Gaps", designs a personalized strategy, accelerates customer value growth at every stage of their lifecycle, and implements a results control system. You will receive a comprehensive business architecture and a 6-12 month roadmap that will ensure measurable and predictable growth.
Important distinction
This is a flagship, comprehensive strategic project that leads to a fundamental change in the business model, requiring your commitment.
Training, Workshops
Strengthen your team with competencies enabling them to work on Customer Lifetime Value (CLV)
In a world where acquisition costs are rising and loyalty is falling, the key to profitable growth lies in existing customers. My practical training sessions will equip your team with the competencies and tools to unleash this potential and drive the predictable development of your e-commerce.
Who is this service for?
For e-commerce leaders and teams striving for independent, profitable scaling. This is an ideal option when you need to equip your team with practical skills in building customer value, streamline internal retention processes, or ensure that planned CLV strategies are successfully implemented and yield measurable results.
Goal and Results
I conduct intensive workshops and training sessions that provide practical tools and proven frameworks (e.g., Retention Profitability Engine - RPE). Through them, your team will learn how to independently:
Precisely diagnose value gaps and build initiatives that will develop e-commerce.
Design and implement effective Marketing Automation scenarios.
Build lasting customer loyalty and maximize their long-term value.
Measure the effectiveness of actions and optimize CLV processes. This is knowledge that immediately translates into results.
Important distinction
Training focuses on developing internal competencies and transferring practical knowledge to your team. It does not include comprehensive strategy creation from scratch or ongoing operational supervision of implementation (these aspects are carried out as part of the Retention Strategy service or dedicated Consultations).
73%
consumers will stay with brands that provide a great experience
5x
it costs more to acquire a new customer than to retain an existing one
67%
firms plan to increase investments in retention in the coming years
80%
marketers claim that experience is a key competitive advantage.
Write to me
